Ulta Beauty in New Hartford, New York

The most complete information about hair care and beauty salon "Ulta Beauty" in New Hartford

Contacts of Ulta Beauty

Address:
4733 Commercial Drive, New Hartford, New York 13413

Website:
ulta.com

Phone:
+1 315-768-7864

Types:
Hair care Beauty salon

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Shannon A

Posted Aug, 05 2019

Generally speaking, I love Ulta! This particular store is a bit behind the times, has mostly drugstore brands, doesn't have a wide selection and seems to have a sizable clearance area. On top of that, the staff don't seem interested in assisting customers, until they are ready to walk out the door...not sure if this is due to poor management, lack of training or the associates no caring. I went in, hoping to find some nail polish, lip sticks, eye shadows and other items; when I did finally get some assistance, the associate took me to an area I had already looked in (nail polish) and kept showing me the exact opposite of what I was looking for. If you have cool undertones, find another store. This one will have nothing for you. The associate who was assisting me didn't seem to know or understand what I was talking about, when I said "I need a good color for cool skin undertones...nothing too warm." Again, not sure if it's lack of training, lack of knowledge or the management of this store hiring folks without much know how. Normally, when I go to an Ulta store location, the staff is friendly, helpful and knows something about the products...or know enough about skin, hair, nails...etc to assist customers with varying needs (if not, they find someone who does). This Ulta is just a subpar, discount cosmetics store.